Emergency Rental Assistance Program (ERAP)
Our flagship program. Direct payment to a landlord or housing provider to cover rent in arrears or other imminent housing costs, preventing an active or threatened eviction.
How it works:
- Household submits an application with documentation (lease, notice, income, hardship explanation)
- Board reviews the application at its next meeting
- If approved, payment is sent directly to the landlord or property manager
- Funds are never paid to the applicant in cash
Typical assistance range: Generally between $300 and $9,000 per household, depending on documented need and available funds.
Zero-Interest Forgivable Loans
For working families with a clear path to recovery, assistance may be provided as a zero-interest forgivable loan rather than a grant. This allows donor funds to be recycled to help additional families over time.
Key terms:
- No interest charged
- No monthly payment required during the hardship period
- Loans may be forgiven entirely based on documented continued hardship or successful completion of the stability plan
- No penalties for borrowers who cannot repay
We do not report loans to credit bureaus. We do not pursue collection on hardship-driven loans. The goal of the program is to keep families housed — not to create new financial burdens.
What we don't do
To stay focused on our mission and use donor funds responsibly, HOUSE, Inc. does not currently provide:
- Direct cash payments to individuals
- Mortgage payoffs (we may assist with mortgage arrears to prevent foreclosure in narrow cases)
- Security deposits for new leases (occasionally possible, case-by-case)
- Utility-only assistance (we focus on rent and core housing costs)
- Ongoing monthly rent subsidies
How decisions are made
Every application is reviewed by our volunteer board of directors. The board considers:
- Documented imminence of eviction or housing loss
- Income qualification and household size
- Prior rental history and landlord communication
- The household's plan for ongoing stability
- Available funds and the impact on our ability to help other applicants
Decisions are communicated in writing. We do not guarantee approval of any application.